Professional Experience


Before I started freelancing in 2003, I worked for many years for nonprofit organizations and academic institutions, completing a wide variety of writing and design projects in the following areas:
  • Technical writing
  • User Assistance Design (online and software Help)
  • Web site content, design, and administration
  • Training documentation and software manuals
  • Brochures
  • Newsletters (HTML and print) and articles
  • Grant proposals
  • Marketing letters
  • General copywriting and editing
  • Resumés
  • CD-ROM-based projects
  • Multimedia content
Please feel free to review my portfolio and a list of recent clients, or contact me if you have any questions.

Technical Experience


I am not only an experienced writer but I am also an IT professional. I prefer to think of myself as a writer foremost, a writer who has the breadth and depth of experience to help people create successful projects in a wide variety of areas.

I have extensive experience with the following:
  • Software help authoring applications, such as Flare and RoboHelp
  • Web site authoring and design, including HTML/XHTML, blogs, discussion forums, PayPal e-commerce, online databases, and more
  • Web site administration, including domain management, e-mail administration, FTP, DNS, and more
  • Desktop publishing for creating brochures, newsletters, articles, and more
  • Database design and development, including user interface design
  • Customer desktop and software support covering dozens of software packages on Windows or Mac-based computers
  • Multimedia authoring and design, including online audio and video content, DVD content, analog-to-digital conversion, and more

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